Privacy Policy

Introduction

Grind Flame, LLC ("Grind Flame," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, grindflame.com (the "Site"), or engage with our services.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request a consultation
• Subscribe to our newsletter or marketing communications
• Enter into a service agreement with us
• Communicate with us via email, phone, or other channels

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and usage, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To respond to your inquiries and fulfill your requests
• To send you marketing and promotional communications (with your consent)
• To improve our Site, services, and user experience
• To analyze usage trends and measure the effectiveness of our marketing
• To comply with legal obligations and enforce our terms
• To protect against fraudulent, unauthorized, or illegal activity

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and payment processing.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required to do so by law, or in response to valid requests by public authorities (e.g., a court order or government agency).
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Grind Flame, our clients, or others.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files placed on your device that help us improve the Site and your experience.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.

We may use the following types of cookies:

• Essential Cookies: Required for the Site to function properly.
• Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

Third-Party Services

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Modified" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.